Privacy policy
Last updated: September 2026 · Τελευταία ενημέρωση: Σεπτέμβριος 2026
Who we are
VesselManualsAI is operated by [COMPANY LEGAL NAME], [ADDRESS], Greece, VAT [VAT NUMBER]. We are the data controller for the personal data described here. For anything in this policy, write to privacy@vesselmanualsai.com.
This policy covers this website. The VesselManualsAI platform itself, where customers upload manuals, is covered by the agreement and the data processing addendum signed with each customer.
What we collect and why
| DATA | WHY | LEGAL BASIS | KEPT FOR |
|---|---|---|---|
| Name, company, work email, role, fleet size, ERP, your message | To answer your demo request and arrange the meeting | Your consent, and our legitimate interest in replying to a business enquiry | 24 months after our last contact |
| IP address, browser, pages requested, timestamps (server logs) | To keep the site running and to detect abuse | Legitimate interest in the security of the service | Up to 12 months |
| Anonymous usage statistics | To see which parts of the site are read | Your consent, given in the cookie banner | 14 months, or until you withdraw consent |
We do not buy contact lists, we do not profile visitors, and we do not sell data to anyone.
Who else sees it
Our hosting provider, which stores the site and its logs on servers in the European Union, and our email provider, which carries your message to us. Both act on our instructions under a written agreement. If a provider outside the European Economic Area is ever used, the transfer is covered by the European Commission's standard contractual clauses.
Your rights
You can ask us for a copy of your data, to correct it, to delete it, to restrict or object to how we use it, and to receive it in a portable format. You can withdraw consent at any time — that does not affect what was done before. We answer within one month.
Write to privacy@vesselmanualsai.com. If you are not satisfied with our answer, you can complain to the Hellenic Data Protection Authority, Kifissias 1-3, 115 23 Athens, www.dpa.gr.
Security
The site is served over HTTPS only. Form submissions are validated on the server, rate limited and protected against automated abuse. Access to the mailbox that receives demo requests is limited to the people who need it and protected with two-factor authentication.
Changes
If this policy changes, the date at the top changes with it. Material changes are announced on this page before they take effect.